Enterprise
Resource Planning (ERP) should be the backbone of any business.
But ERP alone is not enough. An organization needs real-time
access to critical information throughout the entire organization
to manage effectively and operate more efficiently.
By integrating and standardizing business processes across the
entire enterprise, companies can focus on making, selling and
supporting its products instead of spending valuable time and
money just trying to keep up.
ESP, utilizing its in-house development expertise, creating
the integration necessary that allows the companies back office
and front office to work together.
Integrated ERP, places onto one system the information management
needs of all company functions, including financial systems,
human resources and payroll, logistics and distribution, purchasing,
sales and manufacturing. Using the same software company-wide
eliminates most problems with data integration and facilitates
oversight of procedures across all company functions.
Integrated enterprise solutions, incorporating CRM and ERP software
and Telephony systems, allow an organization to control all the
data in a company by standardizing on one system for the front
end and using one data source for the back.
With our emphasis on people, process, and
technology, we take our structured methodology of deploying solutions
and work with you to:
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- Develop a ERP integration strategy
for your Business
- Discover specific business problems
to be addressed
- Define formal, measurable objectives
for your ERP initiative
- Uncover technology issues that
you're organization may face, like integration of your
CRM solution with your ERP/accounting system, customer
data capture and telephony system and work with to provide
solutions for those issues.
- Help you gain a solid understanding
of how what you're planning will affect:
- Your people,
- Your current business processes
(if indeed you have formal, structured, repeatable
processes in your marketing, sales and customer service
areas)
- And, most importantly, the satisfaction
and loyalty of your customers.
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ERP, with real time integration with CRM
and other legacy systems, ensures greater collaboration throughout
the company, allowing for a seamless flow of information that
creates a more efficient organization and ultimately a greater
customer experience.
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